Best Auto Repair, Warner Robins

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 478-929-0620 or make an appointment online!

  • HAVE QUESTIONS?

    Call 478-929-0620


    Transmission Shop:

    478-236-2564

What People Say About Us

Warner Robins
  • reviewiconVery trustworthy and effective!
    Car & Truck Care, near Warner Robins, GA
    , 05/18/2020

    Friendly, professional mechanics that don't rip you off--a godsend in this day and age. They explain to you what went wrong and how they can fix it and give you options as far as parts go, with their own honest opinions.

  • reviewiconVery trustworthy and effective!
    Car & Truck Care, near Warner Robins, GA
    , 03/23/2020

    They make you feel like family.

Warner Robins
  • reviewiconKeep it up and don't change.
    Car & Truck Care, near Warner Robins, GA
    , 03/06/2019

    Calhoun Automotive, Bryan= Owner, has been working on my vehicles for many years, the latest being today. He has always performed in a professional manner with outstanding knowledge of diagnosing the problem. Never has he accomplished any work that was not needed. In fact he has advised not to replace an item that I thought had failed. That is true honesty. Something that is very difficult finding in todays market with attitudes of being selfish so why should I consider others. Bryan has always done what he thought was right by the customer and vehicle. Great work Bryan. Keep it up and don't change.

  • reviewiconKeep it up and don't change.
    Car & Truck Care, near Warner Robins, GA
    , 05/29/2018

    Fast, friendly and fair.

Warner Robins
  • , 05/04/2018

    Calhoun has worked on several cars of mine over the years. Great work.

  • , 05/18/2020

    Friendly, professional mechanics that don't rip you off--a godsend in this day and age. They explain to you what went wrong and how they can fix it and give you options as far as parts go, with their own honest opinions.

Call us for service: 478-929-0620

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